The Next Fitness Consumer

The Next Fitness Consumer

A Special Report Sponsored by IHRSA Foundation and ABC Fitness Solutions

A study conducted by ClubIntel among U.S. consumers to identify the latest dynamic behaviors, beliefs, and motivators behind exercise. The report’s insights show consumers expect a personalized, total fitness experience.

The latest consumer research, commissioned by the IHRSA Foundation and ABC Fitness Solutions, shows motivation to stay fit post-pandemic is less about having a solid physique and more about achieving a holistic approach to physical exercise and mental well-being. A study conducted by ClubIntel in June 2021 shows that the active consumer motivation for a total fitness experience demands highly personalized delivery—the fitness industry can no longer provide a one size fits all approach.


The Next Fitness Consumer Report provides answers to vital questions such as why consumers are interested in or presently participate in exercise routines, what consumers value most about pursuing a fitness routine, and—perhaps most importantly—how routines have changed since the start of the pandemic. Delivering options for the consumer is paramount; it’s about connecting home and outdoor fitness with gym workouts and trainer-led programs to stay active, feel good, and connect with like-minded individuals.


“This report gave us timely insight about what the future of fitness holds for the industry,” said Bill Davis, CEO of ABC Fitness Solutions. “As consumers look for more choices to create their fitness journey, they want a variety in equipment, programming, and facilities. Four out of the five most relevant modalities are features in gyms and fitness clubs, making them well-positioned for growth across multiple segments and demographics.”


The demand already shows as fitness clubs using ABC Fitness Solutions in the U.S. experienced 26% more new member joins in Q2 2021 when compared to the same quarter in 2019. Year-to-date experience is on track to surpass the overall 2019 trend by nearly 10%.


The Next Fitness Consumer Report offers an Active Consumer Profile that examines responses by specific segments—such as gender, age, ability, and income. Also included in the report is a “Fitness Mix,” which discusses consumers’:


  • Goals,
  • Exercise regimens,

  • Fitness mix and routine,

  • Workout frequency,

  • Exercise expenditures,

  • Preference for exercise equipment, and more.


“Fitness and wellness are top of mind for the active consumer,” said Melissa Rodriguez, IHRSA’s director of research and insights. “While the majority of Americans value regular exercise, a significant segment of inactive consumers want to engage in physical activity, presenting an opportunity for the fitness industry.”


Key findings from The Next Fitness Consumer Report include:


  1. Two-thirds of Americans report they are currently active, an indicator that fitness is broader than just physical exercise and inclusive of mental health and acuity.

  2. Outdoor activities and digital/online workouts are here to stay—consumers want fitness delivered to them.

  3. Despite growing fitness awareness, regular exercise may be a privilege of the well-off, highlighting the need for the fitness industry to overcome barriers of inequity.

  4. The fitness club and studio will remain the go-to hubs of active consumers.

  5. Among those who previously canceled their membership at big-box gyms,

    half say they plan on returning in the next 6-12 months.


The Next Fitness Consumer Report is available as a PDF on ABC Fitness Solutions’ website. An executive summary with key takeaways is available on

About IHRSA Foundation


The IHRSA Foundation was established in 2012 as a 501(c)(3) charitable organization with a goal to promote health through exercise. Its purpose is to support the charitable and educational functions of IHRSA, The Global Health & Fitness Association. The IHRSA Foundation focuses on four key areas to support and promote physical activity, wellness, and health promotion: programs, research, education, and engagement. Learn more about the IHRSA Foundation


About ABC Fitness Solutions


ABC Fitness Solutions ( is the premier provider of software and related services for the health and fitness industry. Building on a reputation for excellence in support for clubs and their members, ABC is the trusted provider to boost performance and create a Total Fitness Experience for members of clubs of all sizes, whether a national franchise, regional chain, or a local gym. Founded in 1981, ABC helps nearly 16,000 clubs and facilities globally perform better and more profitably, offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance.


About ClubIntel


At ClubIntel (, we deploy traditional marketing research methods to uncover not only what your clients and members want, but also to understand why they want it. In unlocking your clients’ motivations, we can provide the uncommon insights that drive differentiated marketing communications, sales processes, and operational programming. The most successful, most profitable clubs understand their customer and turn that knowledge into a personal connection. Our data makes that happen.

For more information on how ClubIntel might assist your business exceed its performance goals, visit our website at or contact Mark Williamson at


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